*Satisfaction Guarantee pledge applies to existing clients only and excludes third party associations. To initiate a satisfaction guarantee payment, a client must give details using the online Satisfaction Guarantee form. Upon receipt of the submitted incident form it will be reviewed by Executive Management within five business days and a decision will be rendered regarding the validity of the incident. If satisfaction guarantee applies, a $100 gift card will be presented. The guarantee excludes natural phenomenon such as utility blackout, environmental or internet disturbances, national emergencies, electronic malfunctions and situations of which we have no control and are unable to provide service. $100 is presented once in a calendar year per incident and per household or business entity. Signature Bank of Georgia reserves the right to change, modify or terminate this offer at any time.