Report Lost or Stolen Cards

Debit Card

If you believe your debit card has been lost or stolen, please call us right away at 1-800-554-8969, 24 hours a day, 7 days a week.

Contact our Sandy Springs office at 404-256-7700 and we will get you a new card ordered.

Credit Card

Call 1-800-558-3424. To reach Cardmember Service via email, login to your account and click on Secure Messages.